Privacy Policy

Introduction

Welcome to the website of George Zaky, Psy.D., LMHC, LLC (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including SMS messaging.

Information We Collect

We may collect the following types of information:

Personal Information
Name, phone number, email address, and other contact details.

Health Information
Information related to your mental health treatment, protected under HIPAA.

Usage Data
Information about how you use our website and services.

How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services
  • To send appointment reminders and updates, including via SMS
  • To communicate with you and respond to inquiries
  • To improve our website and services
  • To comply with legal and regulatory requirements, including HIPAA

Sharing Your Information

We do not sell your personal information.
We do not share your information with third parties without your written consent unless required by law and consistent with HIPAA regulations.

SMS consent and phone numbers are never shared with third parties or affiliates for marketing purposes.

Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. We comply with HIPAA regulations to ensure the security of your health information.

Opt‑Out / Unsubscribe

You may opt out of receiving SMS messages at any time by replying “STOP” to any message.
You may also unsubscribe by calling 772‑249‑2593.

Consent Process for SMS Communications

During the initial phone call with the Person Served—whether initiated by us or by the individual—we verbally explain our SMS communication practices. This includes:

  • The types of messages they may receive (appointment reminders, updates, etc.)
  • The expected frequency of messages (typically 2–5 messages per month)
  • Notification that standard message and data rates may apply
  • Identification of our practice as George Zaky, Psy.D., LMHC, LLC

After explaining these details, we request verbal consent to send SMS messages.
This consent is documented in the Person Served’s file, including:

  • Date and time of consent
  • Staff member who obtained consent

The Person Served is informed that they may opt out at any time by replying “STOP” to any message.
They may also reply “HELP” for assistance or contact us directly.

For more information on how we protect personal information, individuals are directed to our Privacy Policy at:
https://drgeorgezaky.com/17.html

SMS Disclosures

If you consent to receive SMS messages from George Zaky, Psy.D., LMHC, LLC, you agree to receive appointment reminders and important updates via SMS.

  • Reply STOP to opt out
  • Reply HELP for support
  • Message and data rates may apply
  • Messaging frequency may vary

Visit https://drgeorgezaky.com/17.html to view our Privacy Policy and Terms & Conditions.

Children’s Privacy

We are committed to protecting the privacy of children. Our services support the mental health needs of individuals of all ages, including minors. We collect personal information from parents or guardians with verifiable consent.

Parental Consent
We require parental or guardian consent before collecting, using, or disclosing personal information from children.

Information Collected
We may collect a child’s name, age, health information, and contact details necessary for providing services.

Use of Information
Information is used solely for delivering mental health services and communicating with parents or guardians.

Parental Rights
Parents or guardians may:

  • Review their child’s personal information
  • Request deletion of information
  • Refuse further collection or use

To exercise these rights, contact us at 772‑249‑2593.

Security Measures
We implement strict safeguards to protect children’s information in compliance with COPPA and HIPAA.

Your Rights

You have the right to access, update, or request deletion of your personal information.
To exercise these rights, contact us at 772‑249‑2593.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website.
Please review this policy regularly for any changes.

Ready to Get Started

Contact the office with any questions or to schedule an appointment.

📞 Call the Office ✉️ Email the Office
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