Those interacting with or referred to our office (directly or by a third party) hereby give consent to George Zaky, Psy.D., LMHC, LLC / Expert Psychological Associates (EPA), and its staff to communicate with me via email, phone, text message (SMS), or any other form of electronic communication. These communications may be used to schedule appointments, request information, provide information about services, and respond to questions I may have.

I understand that electronic communication is not completely secure and may be subject to unauthorized access or interception. I acknowledge that George Zaky, Psy.D., LMHC, LLC / EPA has taken reasonable measures to protect communications and will not disclose information to unauthorized parties.

I understand that the Health Insurance Portability and Accountability Act of 1996 (HIPAA) establishes privacy and security rules governing the use and disclosure of my protected health information (PHI). I acknowledge that George Zaky, Psy.D., LMHC, LLC / EPA is committed to complying with all applicable HIPAA regulations.

I also give consent for George Zaky, Psy.D., LMHC, LLC / EPA and its staff to communicate with potential clients who have expressed interest in services, as well as individuals referred by agencies or third parties, using the same methods of electronic communication.

I understand that I may withdraw my consent at any time by providing written notice to George Zaky, Psy.D., LMHC, LLC / EPA. I acknowledge that withdrawing consent may limit the ability of the office to provide certain services or communication options.

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SMS TERMS & CONDITIONS

SMS Consent Communication

Any information obtained as part of the SMS consent process, including phone numbers or other contact information, will not be shared with third parties for marketing purposes.

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Types of SMS Communications

If you have consented to receive SMS messages from George Zaky, Psy.D., LMHC, LLC, you may receive messages related to:

• Appointment reminders
• Follow‑up messages
• Billing inquiries
• Responses to questions you have asked (when applicable)

Example:
“Hello, this is a friendly reminder of your upcoming appointment with Dr. Zaky at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

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Message Frequency

You may receive approximately 2–3 SMS messages per week related to your appointment(s).

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Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Fees may vary for domestic versus international messaging.

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Opt‑In Method

You may opt in to receive SMS messages from George Zaky, Psy.D., LMHC, LLC in the following way:

• Verbally, during a conversation

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Opt‑Out Method

You may opt out of receiving SMS messages at any time by:

• Replying “STOP” to any SMS message
• Calling our office at 772‑249‑2593
• Emailing us at va@ExpertPsychologicalAssociates.com

Once you opt out, you will no longer receive SMS messages unless you choose to opt in again.

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Help

If you are experiencing issues with SMS messaging, you may:

• Reply with the keyword “HELP”
• Contact our office directly at 772‑249‑2593

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Additional Options

If you do not wish to receive SMS messages, you may inform us verbally, by email, or by text. Your privacy and communication preferences will be respected.

By opting into SMS from any medium, you agree to receive SMS messages from George Zaky, Psy.D., LMHC, LLC. These may include appointment scheduling, appointment reminders, post‑visit instructions, or billing notifications. Message frequency varies (2–3 per week). Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

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Standard Messaging Disclosures

• Message and data rates may apply.
• You may opt out at any time by replying “STOP.”
• For assistance, reply “HELP” or visit our Privacy Policy and Terms & Conditions pages.

Privacy Policy: https://drgeorgezaky.com/17.html
Terms & Conditions: https://drgeorgezaky.com/22.html

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